STC’s outsourced IT support works within service-based agreements consisting of an agreed scope to meet client needs at an affordable monthly cost.

With an extensive track record of devising and developing technical solutions for businesses, STC provides not only the technical knowledge and aptitude to build scalable and robust solutions but also has the business acumen to communicate and understand your business requirements.

We utilise best-in-class IT technology and professionals to audit your current systems, infrastructure and software. This information forms the basis of the initial agreement of support. Our Client Liaison will then work with your key decision makers to devise a long-term roadmap for our businesses.

Technical support is provided by our engineering team in accordance with the details of the agreement with our engineering team working with you as required to ensure maximum uptime for your IT equipment with minimal disruption.

Your Client Liaison is in touch regularly with the internal key decision makers, as the de facto “IT Manager”, to ensure our engineering team are meeting your expectations and to arrange formal review meetings and development planning. Through this we ensure that STC and clients are always aligned with expectations and objectives.